In this Team Lead – Export & Import Operations, OFR position
- You will coordinate the implementation of export/ import strategy and plans to optimize service and performance.
- You will monitor day-to-day operations of the team, prioritize, and assign tasks to effectively utilize team’s resources, and meet work schedules and targets.
- You will Oversee implementation of plans of export/ import operations and transactional operations in the receiving area such as delivery arrangement, planning and follow-up of shipment.
- You will create/ confirm transport order to ensure delivery of the shipment to the final customer.
- You will perform booking and booking optimization according to internal guidelines as defined by product team
- You will prepare, control, and distribute all required Import documents to counterparts such as carrier, consignee, supplier, etc. complying with regulations and internal procedures and verify responses from counterparts and finalize validation of required documents.
- You will track and check shipment status in the import area, observe issues to identify any incidents and provide resolutions and support customer service in the incident and exception management resolution.
- You will identify supplier performance issues and propose solutions to improve performance and provide feedback, when required.
- You will develop and build relationships with key suppliers and other internal functions such as capacity management, OCC, sales, customer service, etc.
- You will detect issues and opportunities, and implement improved practices and quality standards for import/ export focusing on increasing effectiveness and efficiency
- You will understand customer and key stakeholders’ interests and concerns and advise direct reports, customers, and key stakeholders.
- You will build strong, trusting relationships with DPDHL managers and keep extensive contact with other specialist departments while cooperating with and coordinating 3^rd parties.
- You will supervise professional level employees (typically entry or experienced level) and may also supervise some nonprofessional employees.
Now, here’s what we need from you
- Bachelor’s degree in relevant field
- 5 years’ experience or more in Freight Forwarding
We offer:
- Opportunities in a global company where you can contribute your ideas and skills to move towards our shared goals.
- Possible further career development
- Competitive salary
Why join DHL Global Forwarding?
We are part of Deutsche Post DHL, the world’s leading logistics provider with operations in over 220 countries. Visit our career site on the web at https://www.logistics.dhl/us-en/home/careers.html
Our TOP EMPLOYER prestigious certification attests to our best-in-class efforts to attract and retain talent by fostering a positive work environment and encouraging personal and professional development among employees. The development of talented women in our organization will be a focus for us and an important part of our DGF Strategy 2025.
We aspire to become the undisputed leader in our industry, when people think of forwarding; we want them to think DGF because we have:
- The largest global network with more than ~30,000 passionate employees
- The most efficient processes and fastest response times
- The best solutions and best customer service