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Full Time

Shift Manager at Unilever


Date Posted: February 2, 2024

Category/Function Introduction

The Shift Manager plays a pivotal role in manufacturing, combining technical expertise with mechanical skills. This leadership position involves overseeing semi-independent teams, managing performance, allocating overtime, and resolving disputes. Additionally, the Shift Manager spearheads improvement projects, identifies process risks, and eliminates waste to optimize efficiency. They are a beacon of effective communication and engagement, collaborating with various core functions across the factory.

Job Purpose

At Unilever, we offer an opportunity for you to infuse purpose into your work, contributing to a better business and world. If you’re driven to achieve manufacturing operations’ goals in volume, cost, safety, quality, and other KPIs, this role is tailor-made for you!

Main Responsibilities

Individual Business Impact – Achievement Against Flexible Goals

  • Efficiently managing the receipt of chemical and packaging materials.
  • Planning and executing floor operations to meet flexible goals in volume, quality, output reliability, cost, and safety.
  • Monitoring material consumption, minimizing waste levels, and reducing material variance through accurate record-keeping.

Contribution to Team Success

  • Organizing and controlling labor, including operators, technicians, and contingent workers.
  • Supervising weekly and monthly stock counts and overseeing general Fourth Shift transactions.
  • Driving autonomous maintenance activities on the shop floor.
  • Supporting the implementation of best practices such as WCM, HACCP, and audit recommendations.
  • Ensuring workers wear appropriate personal protective clothing and comply with safety, health, and environmental rules.

Progress on Personal Development

  • Identifying skill gaps and organizing training for workers.
  • Actively seeking opportunities for continuous improvement in operations.
  • Contributing to the identification of areas for process development.

What You Need to Succeed

Experiences & Qualifications


  • BSc in Chemical Engineering, BSc in Mechanical Engineering, or Sciences.
  • Supply Chain experience (planning and SAP).
  • Minimum 3 years experience in FMCG and managing people.
  • Knowledge of WCM and SAP.
  • Practical experience in applying preventative maintenance and autonomous maintenance strategies within a manufacturing environment.
  • Ability to analyze factory and technical processes to identify opportunities for performance improvement.
  • Strong coaching skills – enquiring, supportive, and challenging.


  • Experience of operating with semi-independent or autonomous teams.
  • Maintenance Engineering Discipline with HND.



  • Effective mechanical skills supported by detailed knowledge of end-to-end manufacturing processes.
  • Knowledge of chemical and electro-mechanical processes, principal factory controls, preventative maintenance schemes, and condition monitoring.
  • Familiarity with hazardous area equipment and operation-specific hazards.


  • Utilize appropriate safety and environmental procedures to ensure a safe working environment.
  • Full knowledge of hazards in the workplace.


  • Reduce costs due to waste and minimize the impact on health, safety, and the environment.


  • Promote the development of a highly effective team through positive team climate and clear communication.
  • Facilitate technical improvements using WCM tools.
  • Make governance decisions for the semi-independent team and set the strategy for Continuous Improvement and Preventative Maintenance.

Continuous Improvement:

  • Apply rigorous Cost Deployment and the zero-loss concept.
  • High skill level in Continuous Improvement aligned with World Class Manufacturing and LEAN methodologies.

Problem Solving:

  • Identify, prioritize, and address problems using appropriate tools and techniques.


  • Apply core knowledge of Quality skills to sustain quality standards in factory operation.


  • Deliver fantastic results, set an example for others, and collaborate effectively.
  • Take personal responsibility and accountability for execution and results.
  • Set high standards, actively build well-being and resilience.
  • Focus on better ways to serve consumers and understand their needs.
  • Embrace humility and recognize leadership as service to others.
  • Explore the world, continually learn and develop skills.

Critical SOL (Standards of Leadership) Behaviors

  • Passion for high performance.
  • Personal Mastery.
  • Consumer Love.
  • Purpose & Service.
  • Agility.

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Deadline: February 19, 2024