About You and the Role
As a valued member of Zipline’s Fulfillment Operations Team in Ghana, you will play a pivotal role in establishing a robust supply chain for health commodities, ensuring optimal support for health facilities in delivering top-notch services to their patients. Joining our team means contributing significantly to universal healthcare accessibility. Your primary focus will be on executing and coordinating diverse tasks within the Fulfillment Operations team, ensuring timely fulfillment of customer requests/orders. At Zipline, we firmly believe in equitable access to crucial medical supplies, regardless of geographical location. If this resonates with you, read on.
What You’ll Do
As a Fulfillment Operations Professional, your role will be integral to the seamless and swift delivery of blood and medical products from our distribution centers to healthcare facilities. By becoming a part of our team, you actively contribute to our mission of providing instant access to vital medical supplies for every individual worldwide. Your key responsibilities include:
- Order Fulfillment: Serve as the primary point of contact for customer orders, ensuring a high-quality and exceptional experience.
- Inventory & Warehouse Management: Organize and oversee supplies and equipment, implementing effective management procedures to accommodate company scaling.
- Product Handling: Manage and prepare packages for drone delivery to hospitals and clinics, emphasizing quality and speed.
- Best Practices & Safety Management: Collaborate with the team to conduct daily quality control, supervise safety measures, and uphold regulations at the Zipline distribution center.
What You’ll Bring
- Licensed pharmacist with full professional proficiency in spoken and written English.
- 2+ years of practical experience in a pharmacy background.
- Passionate about ensuring perfection in every aspect of the supply chain and order processing.
- Proactive with excellent organizational skills and keen attention to detail.
- Customer-centric mindset, dedicated to exceeding delivery quality expectations.
- Positive and collaborative attitude, focused on both personal success and the growth of teammates.
- Eligible to work in Ghana.
What Else You Need to Know
- Must be open to working nights/weekends.
- Willingness to work beyond 45 hours/week.
- Prepared to relocate to our distribution center in Kete-Krachi or Sefwi-Wiawso.