Full Time

Front Desk Executive at Beaver Consult

Posted 8 months ago by Beaver Consult
Accra
Application ends: December 1, 2022
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Job Description

We are a dynamic consultancy firm that helps Ghana’s most ambitious trailblazers define the future. With over 8 years of experience in the industry, we work alongside our clients as one team with a shared ambition to achieve extraordinary results, outperform the competition and redefine innovation. We complement our tailored, integrated expertise with a vibrant ecosystem of digital innovators to deliver better, faster and more enduring outcomes. We work mainly with business leaders in Ghana to solve industry-defining challenges. It is our pleasure to combine our unique expertise and local insight to help turn the ambitions of businesses and organizations into reality.

About the Role

The ideal candidate will be the point of contact for colleagues and customers. This candidate will keep schedules, provide feedback, documentation and information to facilitate the admin as well as the management of appointment calls.

Responsibilities
  • Welcoming clients & ensuring they receive attention in a timely & friendly manner
  • Responding to customer queries
  • Answering calls & taking messages
  • Ensure that reception is maintained in a clean & tidy manner
  • Record customer feedback & convey it to the management
  • Ensuring that all relevant records are updated promptly
  • Scheduling and ensuring the administration work is done on time, as per checklists.
  • Troubleshooting for existing clients
Requirements
  • A Bachelor’s Degree or HND from an accredited tertiary institution in Public Relations, Communication Studies, Journalism, Social Science or any other relevant field
  • Minimum of one year experience in a related role
  • Must be a computer literate
  • Proficient in the use of basic Microsoft applications including Word, Excel and OneNote
  • Strong verbal and written communication skills
Behavioral Attributes:
  • Integrity
  • Results-oriented
  • Quality-oriented
  • Reliable
  • Self-motivated
  • Team player
Working Conditions

The position will require working from an office five days a week. Remuneration is attractive and working conditions are pleasant. Do not respond to any request to provide money or any sensitive data other than your CV and cover letter from form anybody or any platform

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